The Phone Surgery in Liverpool

Why Choose The Phone Surgery Liverpool for your repair?

1. We guarantee every repair.
Every single repair is guaranteed for 3 months. Simple!

2. We are Liverpool's oldest repair shop.
We have been in this game of repairs over 10 years now. We have what other repair shops and remote businesses cant provide and that's experience. Would you hand over your expensive phone to a child in nursery? Of course not. The same with us, we have been doing this so long now we have the experience to deal with basically every known repair to come our way. Experience matters.

3. We are born and bred scousers.
Every member of staff who works at The Phone Surgery is 100% born and bred scousers. That means that we know what our customers want within our area - i.e Liverpool. We understand our customers needs, we have the understanding of what our Liverpool customers need and want in a repair shop and that's honesty, good quality repairs, good scouse humour and best of all were all good looking ;)

4. Same day repairs.
Over 90% of our repairs are completed the same day, usually within the hour for the likes of smashed screens, broken ports, button repairs, software repairs and more...

5. We are a actual shop.
We are a established repair shop based at 181 County Road, Liverpool, L4 5PB. We have been on county road over 10 years now and as a repair shop we can offer our customers a much better service than places that offer call out repairs or based in centres, offices etc that aren't high street locations.  As we are a business that understands customers needs we know that customers love the idea of having a shop to enter, see where there repair is being repaired, see the staff, see the facilities and also chill out and wait for their repair on our super comfy couch.

6. Each technician has years of experience.
All our technicians aren't off the street walk in do a repair. They all have extensive qualifications, know what their doing, and have years and years of experience in repairs. Guaranteed each technician has at least 5 years experience in all aspects of repair.

7. Fantastic reviews.
All our reviews are genuine. We don't mess around paying for fake reviews. Each review is linked to a customers account and each review is genuine. We also show all our reviews. So if there is a negative review we dont hide it we see it as a way to help us to grow as a business and expand and learn more about what our customers want.

8. We work with other businesses in Liverpool.
We personally have fantastic relationships with a number of other repair shops in Liverpool. We understand everyone is out competing against one another but we always uphold a professional standard with any business in Liverpool and at least try and work together.

9. Fully insured premises.
We are a fully insured premises. We can show proof of our insurance against any damages to you and your repaired item whilst in our store. Can you see that guarantee from anyone else?

10. Open 6 days a week.
We are open 9am till 6pm Monday to Friday and Saturdays 9am till 4pm. Our social media on Facebook and Twitter is a sort of 24 hour business where we can respond to customers questions out of hours.

11. We don't chat crap!
In blunt terms we say it as it is. There's a lot of businesses out there that say there this and that - i.e that there fully apple technicians (when no one is fully apple technician unless you work for Apple), that they use genuine only parts yet charge less than most shops, that they are fully insured, the list goes on.
As a reputable business we welcome anyone to come in and ask questions, we say it as it is with true honesty as any business should be and we show 100% true honesty with our customers hence why we are still in the game over 10 years later.

So thats just a small taster of what we do, and what we offer as a established repair shop in Liverpool. 
If you would like a repair we repair Tablets, Phones and Laptops with loads repaired the same day at our fully insured premises at 181 County Road, Liverpool, L4 5PB.